FAQS

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Our partnership with Global E allows us to automatically deduct VAT where applicable and gives you the option to pre-pay any import taxes your country may apply in most territories.

For certain shipping destination countries and/or products, the tax and duties will be included in our product prices. In other instances, you may be offered the option to pre-pay applicable taxes, which will then be calculated and included in the final price when you place an order. You acknowledge that such taxes are set by the shipping destination country and therefore may vary from country to country.

For detailed information in regards to your shipping destination and applicable tax and duties, please see above.

For clarity, the option to pre-pay taxes may not be available for your shipping destination country and/or your products and therefore you will be fully responsible for paying all applicable taxes directly to the relevant authority (and for reclaiming them in the event of a cancellation of your order or the return of products) as determined by the authorities of the shipping destination country.

For further information please click HERE

For all international orders not placed via our shipping partners Global-e, you are responsible for all import duties and tax charges that may be applied by your local customs office on delivery to their country. VAT will be automatically deducted at checkout. Any Import duty or tax charges are out of our control and will be invoiced to you by DHL directly. If you are concerned about these charges, we recommend you contact your local customs authority prior to purchasing, in order to calculate the final landed price inclusive of all taxes.